WordPress with Symptom Checker Online
integration with the SNS24 call center

Symptom Checker Online

MAIDOT is proud to have developed an Artificial Intelligence system for real-time decision making about health symptoms that a person introduces online.

This was a development carried out entirely by the MAIDOT team for the SNS24, alongside others developed in the same project with teams from Altice (owner of the global project) and Gfi (MAIDOT partner).

This is the most complex project to date carried out by MAIDOT, being unique in Portugal and quite successful. The system integrates with the existing call center, assigning a code to each symptom analysis that is performed online and the assistant who answers the call has the possibility to view the answers that were given online.

(technical layout and more details available soon)


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